
• = Management • = Technical
Friday (March 25th)
2:00pm-5:00pm:
• How to
Improve your Bottom Line with PDR - What are the uses
for PDR in your shop? This course teaches you what to look for
in a PDR company and technician. It also shows you how to use
PDR to not only increase your bottom line but also your customer
retention. Lastly, you will learn how to prepare for a hail
event using PDR!
Instructed by Tommy Clayton and Troy Tarpley
• MECHANICAL MANAGEMENT CLASS (To Be Announced)
6:00pm-8:00pm:
• Reception with
Vendors
Saturday (March 26th)
7:00-8:00am:
•Buffet Breakfast
8:00am-11:30am:
• INTERNET
MARKETING CLASS:
Instructed by Angie Kilbourne.
• IMPROVING WORKSHOP EFFICIENCY:
This course focuses on the theory of lean production,
helping participants to understand and implement process
improvement. The course topics include methods to utilize
people, space and equipment for the maximum bottom line impact.
This in-depth workshop will teach shops how to reduct variation and
to identify and fix the root causes of production problems in their
collision repair business. Instructed by Steve Feltovich and Sponsored by Sherwin Williams.
• DUPLICATING OEM SEAM SEALS
Sponsored by Kent Industries
•
CHEVROLET VOLT TRAINING:
Provided by AC Delco
• DRIVEABILITY FROM THE FRONT SEAT Sponsored by Albin Moore
12:00-3:00pm:
• Lunch with Keynote Address
• Vendor Show
3:00pm-6:15pm:
• RISK PREVENTION COURSE: Instructed and Sponsored by ACHS Insurance
•IMPROVING WORKSHOP EFFICIENCY CON'T. Sponsored by Sherwin
Williams
• AUTO PLASTIC BUMPER AND TAB
REPAIR: Sponsored by Kent Industries
• AC Delco Chevrolet VOLT Training
(Part 2)
• DRIVEABILITY CLASS (Part 2)
Sunday (March 27th)
7:00am-8:00am:
• Buffet Breakfast
8:00am-11:45am:
• DARE 2b DIFFERENT:
Learn how to stand out among the competition and really think
out-of-the-box when it comes to customer service! Instructed by Aaron Clements.
• GIVE ME YOUR KEYS PLEASE!: Capture the sale from
the initial contact. Close the deal and get the keys out of
their hand! Instructed by Tony Nethery and Sponsored by Color Match
For any questions regarding
the event schedule or how to register, please
contact
us!
This schedule is subject to change.
COURSE SPONSORS
AC DELCO
ALBIN MOORE
SHERWIN WILLIAMS